Frequently Asked Question
​1. My child has frequent tantrums or meltdowns. Where can I get help in Richmond, BC?
Bridge Kids Behaviour Consulting provides individualized behaviour consultation and skill-building support in Richmond, BC, for children and families experiencing behavioural challenges. We help families understand the skills and needs behind challenging situations and develop practical strategies to support communication, emotional regulation, cooperation and everyday routines. Support is tailored to each child's needs and family priorities. You can contact BridgeKids to discuss your concerns and explore suitable next steps.
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2. My child has autism or ADHD. What support does BridgeKids offer?
Bridge Kids Behaviour Consulting offers individualized Behaviour Consultation, 1:1 Behaviour Intervention and group-based programs to support communication, social interaction, emotional regulation, learning and independence. Our team works with families to identify meaningful goals and strategies that can be practised at home, at school and in the community. The appropriate service depends on the child's strengths, needs and goals; contact us to discuss whether our programs are a suitable fit.​
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3. Where can I find social skills groups for children in Richmond, BC?
BridgeKids offers social and play-based group programs designed to help children and youth practise skills such as turn-taking, communication, cooperation, problem-solving and interacting with peers. Program suitability depends on the participant's age, developmental needs and current group availability. Contact BridgeKids to ask which social group or playdate program may be appropriate for your child.​
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4. How can I prepare my child for kindergarten?
BridgeKids offers school-readiness support to help young children develop skills that can make the transition to kindergarten more manageable. Depending on the child's needs, goals may include following routines, participating in group activities, communicating needs, developing independence and interacting with peers. School readiness is not just about academic knowledge; it also involves the everyday skills children use to participate in a classroom. Contact us to discuss your child's needs and current program availability.
5. Where can I find parent coaching for challenging behaviour?
BridgeKids provides parent training and behaviour consultation to help parents develop practical strategies for everyday family situations. Topics may include communication, setting boundaries, encouraging cooperation, supporting emotional regulation and building independence. Parent support can help families apply consistent strategies at home. Ask our team about available individual consultation, parent training and online learning options.
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6. What ages does BridgeKids support?
BridgeKids supports children and youth across different developmental stages, with programs addressing early development, school-age skills, learning, social participation and preparation for greater independence. The suitable program depends on the participant's age, needs and goals. Contact BridgeKids to confirm which current programs are available for your child's age group.
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7. Does my child need an autism diagnosis to receive support?
A formal diagnosis is not necessarily the starting point for every type of support. BridgeKids offers services addressing behaviour, learning, communication, emotional regulation and everyday skills. Whether a particular program is suitable without a diagnosis depends on its requirements and your child's needs. Contact us to discuss your concerns and confirm the eligibility criteria for the service you are considering.
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Funding
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1. Does BridgeKids accept BC Autism Funding?
BridgeKids can help families understand how funding may be used for eligible services (including but not limited to : 1:1 intervention, Social groups, Parent consultation, Online courses, etc.
offered by our centre. Funding eligibility, approved service categories, provider requirements and payment arrangements depend on the applicable BC program and your family's funding approval. Before starting a service, contact BridgeKids to confirm that the specific program is eligible, whether the required paperwork is in place and how payment will be arranged.
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2. How do I use my funding once I start a service (group or 1:1 intervention)?
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Once you decide to start a service (either 1:1 intervention or social groups), follow these steps:
Submit a Request to Pay form. You can:
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Fill out the form and send it back to us—we will submit it on your behalf.
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Submit it through your online portal. If you choose this option, please notify us so our finance team can monitor the account to ensure the funding is received at our center.
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3. When should I submit the Request to Pay form?
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You only need to submit the Request to Pay form once per service provider per funding period. Duplicate submissions will not be accepted by the funding unit.
If you need to adjust the funding amount, you can:
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Call the funding unit.
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Use the online portal to submit an amendment request.
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4. What if I need to adjust the amount?
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Phone Option:
You can call the funding unit to initiate an amendment request or any changes:
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Victoria Office: 250-387-3530
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Toll-Free: 1-877-777-3530
Online Portal Option:
Alternatively, you can use your online portal to locate the amendment request form and follow the provided instructions
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5. Reimbursement:
If your family has not yet decided on a service type but requires a specific service (e.g., a 2-hour package or screening), we will request payment upfront. After the service is provided, we can assist you in submitting a reimbursement request using your funding.
Once the funding is received, we will process the reimbursement accordingly.